Shipping

DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items requires 3-5 business days to handcraft.

SHIPPING TIME

Method

Shipping

Time

Price Free Shipping

Standard Shipping

tUS,UK,AU,CA,FR,DE

 

5-12 Business Days

$9.99

Over $59

Standard Shipping

to Other Countries

10-18 Business Days

$9.99

Over $59

Urgent Shipping

 

2-5 Business Days

$24.99

Over $149


*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.

SHIPPING INFORMATION

 

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.

 

ORDER CONFIRMATION

 

After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. If you have any questions, Please contact us anytime: service@isungifts.com


TRACKING AN ORDER

 

We will send out notification again when your order is ready to ship, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site.  This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Tarck Order


IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.